1. Business Process Optimization

The ability to analyze, design, and improve business processes to enhance efficiency, reduce costs, and increase productivity. This includes mapping workflows, identifying bottlenecks, and implementing streamlined procedures that align with the company’s strategic goals.

Key Components:

Process mapping and documentation

Workflow automation tools (e.g., Zapier, Asana, Airtable)

Lean and Six Sigma methodologies

2. Organizational Design & Development

The expertise to design effective organizational structures that support growth, communication, and accountability. This involves defining roles, hierarchies, reporting lines, and governance models to ensure strategic alignment and scalability.

Key Components:

Designing organizational charts and reporting structures

Role and responsibility definition (RACI framework)

Leadership development and team capability building